Some questions we get often, asked and answered here

What is your cancellation policy?

We understand life can be unpredictable, so we have a flexible cancellation policy.

For recurring dog walks, visits that have already been booked and paid can be rolled forward as credit to the next period. If given a minimum of 24 hours notice, we do not charge a fee for re-schedules or cancellations. Cancellations made within the 24 hour window will forfeit the cost of the visit.

For cat sitting & overnight (house-sitting) bookings, we accept schedule modifications and cancellations with full refunds up to 48 hours before your departure. Cancellations made within the 48 hour window will receive a 50% refund.

I have a cat that only needs a visit every other day. Can you do this?

No. One visit every 24 hours is our minimum standard of care for cats, for lots of reasons, the primary one being the safety & health of your kitty.

Rover sums it up pretty well in this blog article here.

If cost is an issue for longer trips, we are happy to work out flexible payment plans.

My dog is super reactive on a leash and/or pulls quite a bit. Can you assist with this?

We can handle the athletic, reactive, and excitable pooches, and enjoy working with them (and you) on modifying behaviors in a manner consistent with your current exercise and training regimen. The addition of our consistent walks to your pups exercise routine can also help to improve this behavior over time. However, we are not dog trainers. If you are concerned about safety, or if safety becomes a concern at any point during our visits, we may recommend additional training.

For the younger, more active & athletic doggos, we expect to be a valuable addition to your pups exercise schedule, but not the entirety of it. It is simply unsafe and unrealistic to expect a 30 min walk to fulfill the exercise requirement of an animal bred to run for miles and hours at a time.

Do you charge extra for holidays?

We do not.

Are you able to give medications?

We have experience providing medications through injections (for cats) and pill form (cats and dogs).